Q&A's
What is included in the price?
The price includes oak posts, eave and tie beams, braces, softwood soleplate, studwork, rafters, softwood weatherboarding, staddle stones. A bag containing a full set of clear and easy to follow assembly instructions, nails, oak pegs, stainless steel pins, drawing pack, DPC for laying under the soleplate.
What treatment has been applied to the weatherboard?
Osmose Protim E406 fungicidal and insecticidal Wood preservative which is a water based vacuum pressure treatment.
Will I need to treat the weatherboard and joinery after assembly?
We recommend that you treat the weatherboard with a clear, natural or colour stain of your choice. We recommend either Sadolin or Sikkens as a manufacturer. The joinery will come with a base coat which will need further coats in accordance with our timber treatment recommendations sheet that comes with the assembly instructions.
Can I have other types of weatherboard?
Yes, we can supply Oak or red cedar weatherboard, please contact us for prices.
Is Delivery included?
No but please contact our sales office and we can give you a price or you can collect your building from us.
What size vehicle would I need if I am collecting from your yard?
A20’ Flatbed lorry (6.5m) capable of carrying up to 4.5 tonnes.
What size lorry will come to the site?
Approximately 2.55m wide x 11m in length and 6.1m in height . The vehicle gap clearance required, (provided the lorry can approach it square on) would be 3m wide.
What sort of weight is the Lorry?
It can weigh up to 23 tons. If your drive has not been built to take this there is the possibility it could cause damage and we have not allowed for this within the quotation.
What happens if my access will not take this size Lorry?
Please contact our office and alternative arrangements will be made where possible.
How will the building be off loaded from the lorry?
The Lorry has a HIAB attached to it so it can lift a certain amount of weight on the back of its bed without a forklift or telehandler.
Will I be able to assemble the frame myself?
We would recommend at least 2 people using lifting equipment such as a HIAB would be essential due to the weight of the oak beams and preferably with a carpentry/joinery background. Our expert technical team are on hand to help and advise by phone. How long will it take to erect the Frame depends on the size of the building; an experienced assembly team would be able to erect a 2 bay garage for example within 2 days. An inexperienced team will take longer.
Can I buy bricks for the base of the building?
Yes we can supply our specially fired 150mm width bricks which fit flush to our 150mm oak posts, thus eliminating the need to use three courses of bricks thereby avoiding an unsightly overlap.
Groundworks
Who is responsible for checking my completed groundworks before the frame is delivered to site?
You should ensure that your Groundwork Contractor includes a provision to ensure the foundations laid are accurate and suitable for the oak frame assembly.
Will I need Structural Calculations?
Yes, if Building control are involved, we will supply these for your building upon your request with your order at no extra charge.
Waht are your payment terms?
50% on placement of your order and 50% 7 days prior to delivery or collection of your building.
Can I pay by Credit Card?
You can make payment by VISA, Delta or Mastercard credit card but a surcharge of 2.5% will be added to any payments by credit card to cover their charges. The 50% payment due 7 days before delivery/collection can be paid by credit card (+2.5% surcharge) or cash/ bankers draft on collection/delivery of the frame to site. Please note after 13/01/18 new changing legislation will mean we shall not not be able to accept credit cards, however all other forms of payment mentioned above will still be accepted.
Once I have placed my order will there be any additional charges?
There may be additional charges if you have changed your mind on the design and the new design is more expensive than the original or materials have already been purchased for your original design.
How long does it take for the building from placement of my order to delivery?
On average it takes 4-6 weeks